We all experience a wide range of positive and negative feelings at work as we interact with colleagues, customers, suppliers and others. These feelings influence our decisions, behavior and performance in interesting ways. Positive feelings have a ‘broaden and build’ effect causing us to think more broadly, engage more deeply and perform better. Negative emotions tend to have a ‘narrow and limiting’ effect, causing us to be more closed-minded, less engaging and poorer at performing. At a collective level, these emotions impact the bottom line. In high performing organizations, people experience more positive emotions and less negative emotions than those in low performing organizations.
The Emotional Culture Index (ECI) has been designed to measure three dimensions of emotions at work:
1. Current emotions
How often people experience certain feelings at work
2. Fair and reasonable emotions
How often people think it’s fair and reasonable to experience these feelings at work given the nature and context of the workplace
3. Ideal emotions
How often people think they should ideally experience these feelings in the workplace in order to be effective
The visual index displays the levels of positive and negative emotions staff are experiencing
Examples of use:
- As part of an ‘Introduction to Emotional Intelligence‘ session with stakeholders
- To measure the emotions of staff within an organization, especially before and after an emotional intelligence development program
- As a way to introduce Emotional Intelligence when speaking to groups such as the Chamber of Commerce, Rotary, SHRM, ATD, etc.
What are the stand-out features?
The survey takes only 5 minutes to complete
Receive your own Results Dashboard and PowerPoint slides
Demographics questions and emotions labels are editable